This was a flag that the WD utility program was the issue. When automatically updating for the Sierra 10.12.2 update, an App Store notification window appeared stating “WDDriveUtilityHelper prevented updates being installed”.You can send it to Dropbox, Google Drive, OneDrive, and more. If you select right, it will transfer all of your apps. Within there you’ll find your iPhone and iPad backups. Once youve formatted, you download Monterey and follow the prompts.
Create an account with your full name and email address. Type in the following command: /Library/Application Support/MobileSync/Backup/. Follow the on-screen installation instructions. A network user with an iPad wants to back up her data. After a few hours, I could not access My Book with Finder (no Backups.backupdb folder). Download the Arq software to start your free 30-day trial or pay a one-time fee of 49.99. Your MacBook Pro appears to be unresponsive, and the cursor has changed to a rotating pinwheel.
Create a backup Store files in iCloud Use iCloud Drive to store and share files, and learn how to access them on all your devices. Determined the issue was not with Time Machine as I turned backups off, rebooted the iMac, confirmed with Finder that I could read from My Book (Backups.backupdb folder was visible and accessible). Back up your Mac Back up with Time Machine Automatically back up all your files with Time Machine, which is built in to your Mac.Library/LaunchDaemons/ (this starts the WD Drive utility helper).įrom the System Preferences>Users & Groups>Login Items, remove WDDriveUtilityHelper (this runs the helper when a user logs in).Īfter performing these actions, My Book has successfully executed Time Machine backups for 2 days with no issues. Additionally, I deleted the following that were not removed by the uninstall program: There is an uninstall icon in /Applications for this. Update: I have resolved the back-up issue by uninstalling the WD Utilities program and removing other items associated with this program. Type in the following command: /Library/Application Support/MobileSync/Backup/ Within there you’ll find your iPhone and iPad backups.